Recently, many digital TV users in Italy have reported problems receiving regional channels such as Lombardy, on DVB-T set-top boxes. The issue mainly affects dynamic PIDs (Program Identifier), which were introduced by RAI in spring 2023. In this article, we explain the causes of these difficulties in detail and propose effective solutions.
What causes the problem with receiving regional channels such as Lombardia?
In May 2023, RAI completed the implementation of dynamic PIDs on pilot channel 3 (RAI 3 HD). This is an advanced technology that enables dynamic tuning of TV streams, allowing smooth switching between regional programming and nationwide content. Unfortunately, many older set-top boxes and some TV models are not fully compatible with this system, which leads to issues such as:
- No reception of regional channels such as Lombardia.
- Automatic changes in channel tuning when switching content.
- Error messages on the screen.
Dynamic PIDs are especially important for the RAI 3 channel, which broadcasts local news, weather forecasts and other region‑specific programs. In the case of Lombardy users may experience reception difficulties TGR Lombardia, which is frustrating, especially when they care about local information.
Why are dynamic PIDs problematic?
Dynamic PIDs are a new feature in the DVB-T standard in Italy. While they improve transmission efficiency, they require receiver software updates so the devices can handle dynamic changes in data streams. Without support for dynamic PIDs, the set-top box cannot correctly read and display regional content.
How to fix TV in Lombardy and other regions?
If your device is not receiving regional channels such as Lombardy, here are the steps you can take to fix the issue:
Update the set‑top box or TV software
In most cases, the problem can be solved by updating the device’s software. Set-top box manufacturers regularly release updates that take into account changes in TV broadcasting.
- Two update files are available for DekoTV users:
Note: Sometimes different versions work on different devices. If you run into issues, it’s worth testing both.
Perform a settings reset and search for channels again
After updating the software, run an automatic or manual channel search:
- Open the set‑top box settings.
- Select the “Factory reset” or “Rescan channels” option.
- Wait until the device finds all available channels, including regional ones.
Check the antenna installation
If, despite following the steps above, you still have trouble receiving regional channels such as Lombardy, it’s worth checking the condition of the antenna installation. Signal issues can stem from several causes that need to be ruled out:
- Antenna setup: Make sure the antenna is pointed towards the nearest RAI transmitter. Even a small adjustment can affect signal reception.
- Antenna cable quality: Old or damaged cables can attenuate the signal and cause reception problems. Check whether the cable is cracked, kinked or frayed.
- Antenna amplifier: If you’re using an amplifier, make sure it’s working properly and not causing interference.
- Signal range: In areas with weaker signal, it may be necessary to use a more powerful outdoor antenna with higher gain.
It’s also worth consulting a local antenna installer, who can check whether your antenna setup is suitable for receiving channels broadcast in the DVB-T2 standard. A professional analysis of the installation can reveal issues that are difficult to diagnose on your own.
Use RAI technical support
RAI has provided a dedicated email address for reporting issues: helpdtt@rai.it. When reporting the issue, it’s worth providing the device model and a description of the problem.
Check if your device is compatible with DVB-T2
In 2023, Italy began migrating to the DVB-T2 standard. If your set-top box or TV does not support this standard, you will need to replace it with a newer model.
On which channels can you find regional content?
RAI 3 offers regional programming from various parts of Italy. In the case of Lombardy, regional news and shows can be found on the RAI 3 HD channel at button number 3 on the remote. Here is the full list of dynamic PIDs activated for the regions:
- Lombardy and Piedmont: Dynamic PID active from 28 April 2023.
- Trentino-Alto Adige: Dynamic PID active from 31 January 2023.
- Abruzzo and Molise: Dynamic PID active since 21 March 2023.
What is DVB-T2 and why is it important?
The transition to DVB-T2 is a key step in modernizing digital television in Italy. The new standard allows more efficient use of the radio spectrum, enabling HD and even 4K broadcasts. It’s worth remembering, however, that receiving DVB-T2 transmissions requires devices compatible with this standard.
Summary: How to fix TV Lombardia?
If Lombardia not working or other regional RAI channels, the problem is usually a lack of support for dynamic PIDs or outdated device software. Updating the set‑top box, resetting settings, checking the antenna installation and rescanning channels are the basic steps that should solve this issue. If problems persist, it’s worth contacting RAI technical support or considering replacing the device with a model that supports DVB‑T2.
Remember that the proper operation of digital TV depends on regularly keeping up with technological changes. By taking care of updates and hardware compatibility, you’ll ensure access to top-quality content, including your favourite regional programmes from Lombardy.
If you need additional help, contact us! We’ll be happy to advise you on choosing the right set-top box and configuring it.
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