Why am I not receiving TVN and Polsat? 5 tips you need to know!

Reason for the issue with TVN and Polsat channels

More and more digital terrestrial TV users are encountering no TVN and Polsat channels on their DVB‑T2 set‑top boxes. The reasons may vary – from antenna alignment issues to the need to update the set‑top box software. Below we present proven steps that can help solve this problem.

First of all, it’s worth noting that the lack of channels such as TVN i Polsat may be caused by changes in broadcast frequencies in the DVB-T2. For this reason, set‑top boxes and antennas must be adapted to the new requirements.

Step 1: Searching for channels again

Before we move on to scanning for channels, it’s worth knowing which programs your receiver is supposed to pick up DVB‑T2 set‑top box. In the graphic below you’ll find the current list of basic channels available in Poland within terrestrial digital television, including stations such as TVP1, TVP2, TVN, Polsat, TVP Info and many other thematic channels.

Now that you know which channels are available, go to your set‑top box settings and select the “channel search” option to check which stations are currently available in your location. Choose the automatic scan option. This process will check all available channels and may restore the signal for TVN and Polsat.

Step 2: Check for set-top box software updates

Older versions of the set‑top box software may not be fully compatible with the new broadcast frequencies. Software update can help – it’s worth checking the options in the set-top box menu or visiting the manufacturer’s website. For users of our set-top boxes, we recommend visiting our service page, where the latest software updates for the boxes appear from time to time DekoTV.

Step 3: Improve the antenna position

Correct antenna positioning is crucial for stable signal reception. Make sure the antenna is pointed toward the nearest DVB‑T2 transmitter. If the signal is weak, installing a higher‑gain antenna may also help.

Step 4: Check the DVB‑T2 coverage map

It’s worth checking the availability of the DVB‑T2 signal in your location. Information about DVB-T2 coverage can be found on the website Office of Electronic Communications, where a coverage map is available, or you can use the helpful site Emitel transmitter maps. It lets us check the location of the nearest transmitter in our area.

Alternative solution: online applications

For those who still can’t access the channels despite all these steps, an alternative may be streaming apps, such as Player or Polsat Box Go, which offer live access to TVN and Polsat.

Podsumowanie

No TVN and Polsat channels on DVB-T2 set-top box is a challenge that can be solved in various ways. It’s worth following the steps above or using alternative sources to regain access to your favorite channels.